Help & FAQ

Questions, answered.

Coaching that adapts to you. Here's how it works, what's included, and how to get the most out of NXT RUN.

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Getting started

NXT RUN builds you a personalized, adaptive running plan and coaches you through it. You tell it your race, your fitness, and the days you can run - it builds a plan that adjusts as you go. Coaching that adapts to you.

Runners who want a real plan, not a generic template. We're especially well-suited for marathoners chasing a Boston qualifier, but the system handles 800m to the marathon and everything from "build a base" to "race-specific peak."

No. NXT RUN estimates them from a recent effort or a ramp-up week and refines as you log runs. You can override anything in settings.

Tell us your race date and distance (or pick a fitness goal), your current weekly mileage, how many days you can run, and which days you want easy vs. hard. We do the rest.

Yes. Move the race date, change distances, swap days, dial mileage up or down - the plan rebuilds around your changes.

Subscriptions & pricing

Personalized plan, full PACE adaptive coaching (chat coach, workout analysis, plan changes, custom workouts), one-tap "make this easier / harder" on any workout, device sync, advanced analytics, and the BQ Bonus (annual only).

$119.99/year or $19.99/month.

Personalized plan and data analysis. $59.99/year or $9.99/month. Basic doesn't include PACE or per-workout difficulty adjustment.

Yes. Your first 10 days on Pro are free. No credit card required to set up your plan, and nothing charges automatically - you decide whether to subscribe once the 10 days are up.

Yes, anytime in Subscription & billing. Upgrades take effect immediately; downgrades apply at the end of your current period.

On mobile, manage your subscription in the App Store or Google Play. On web, cancel from Subscription & billing. You keep access through the end of the period you've paid for.

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PACE (Pro only)

PACE is your in-app coach. PACE stands for Personalized Adaptive Coaching Expert. It can answer questions about today's workout, analyze your last run, build new workouts, move things around your plan, and explain why your plan looks the way it does. It's a coaching system built around running, not a general chatbot.

  • Adjust the next several weeks based on a tough run or a missed week
  • Add a custom workout (you describe it; it slots it in)
  • Explain why a workout is on your schedule
  • Summarize a completed run and flag what to focus on next
  • Move workouts when life gets in the way

No. PACE proposes; you approve. Auto-pace adjustments and small reschedules around missed runs are the only changes that happen automatically, and you can review them anytime.

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Workouts

Any focused workout: intervals, tempo, threshold, hills, fartlek, fast-finish, time trial, or track. The "Q" badge on Today flags one of these days.

Yes - Pro only. One tap dials it down or up. Future workouts in the same phase recalibrate to match.

Skip it. NXT RUN reabsorbs the missed run into the rest of the week (or the rest of the block) - it doesn't pile it on top of tomorrow's session.

Yes. Cross-training shows alongside runs in your week and counts toward your weekly load. We don't prescribe strength routines, but you can log strength days and they'll appear on your timeline.

Yes. Use Workout Builder (or ask PACE to build one) and drop it on any day.

Device sync

Garmin, Apple Watch, COROS, and Strava. We push your next 7 planned workouts to the watch and pull completed activities back into the app.

Settings → Connections → pick your platform → sign in. Once connected, planned workouts appear on the watch automatically.

Yes. We send full workout structure (warm-up, intervals, recovery, etc.) so your watch alerts you through every step, just like a workout you'd build manually.

Most syncs are within a minute or two. If it's been longer, pull-to-refresh on the schedule. Strava in particular can lag if Strava's own upload from your watch is slow.

Boston Qualifier (BQ) Bonus

Qualify for the Boston Marathon while on a NXT RUN Pro annual subscription and your next year of Pro is free - a $119.99 value. We're runners; we want to help you get there.

If you paid more than the current price for the annual subscription you trained on, you can take cash instead:

  • Paid $200 or more: 12 free months of Pro or $120 cash, your choice
  • Paid $150 to $199.99: 12 free months of Pro or $75 cash, your choice
  • Paid $75 to $149.99: 12 free months of Pro
  • Paid under $75: not eligible

Full terms: BQ Bonus Terms & Conditions.

You must:

  • Have been a Pro annual subscriber for at least 60 days, and have paid at least $75 for that annual subscription after any discount, promo, or reduced-price offer - free, gifted, and comped subscriptions are not eligible
  • Have used NXT RUN for at least 60 consecutive days before your qualifier, with your training for the race documented in the app
  • Hit the official BQ standard for your age group and gender, and be fast enough to clear that year's BAA cutoff - Boston is oversubscribed most years, so meeting the standard alone isn't enough
  • Complete the qualifier during the BAA's qualifying window
  • Provide proof of your qualifying time and your Boston Marathon entry

Full terms: BQ Bonus Terms & Conditions.

Email us at support+nxtrun@enduranceapps.com with proof of your Boston qualifying time and proof of your Boston Marathon entry (an official BAA acceptance email, race registration confirmation, or a screenshot of your final registration status).

Payment is made via Venmo or PayPal within 30 days of providing proof of entry - most go out within about 5 business days.

Best Efforts

Your fastest times for standard distances (mile, 5K, 10K, half marathon, marathon, etc.) extracted automatically from any run that covers them. We track them across three periods: All-Time, Year, and Plan.

Best Efforts measure the fastest segment of any run - including races. If you negative-split a race, your in-race 5K split might be faster than the official 5K finish time you have on file from a different day.

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Analytics

The pace you would have run on flat ground - corrected for hills. Use it to compare effort across hilly and flat routes.

Open any completed run, scroll to the chart, and drag a selection across the part you want to inspect. You'll get distance, average pace, GAP, heart rate, elevation gained, and grade for that segment.

Account, data, and privacy

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Platforms

iOS, Android, and on the web at app.nxtrun.ai. Your data syncs across all three.

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Support

Contact support in the app menu or email support+nxtrun@enduranceapps.com. Include the auto-attached support ID so we can look up your account.

Send feedback in the app menu, or the same support email - feature requests go straight to Brandon and Aubrie.

NXT RUN is built by Brandon and Aubrie White, a married team of runners and coaches based in Boulder, Colorado. Brandon's run a 14:40 5K and 30:59 10K and has 15 years building apps for runners; Aubrie's run a 2:59 marathon (across 10+ of them).

Still have questions?

We read every email - usually replies come from Brandon or Aubrie directly.